Refund policy

Refund Policy

We want you to be satisfied with your purchase.

Returns are accepted within 30 days of delivery. To be eligible for a return, items must be unused, in their original packaging, and in the same condition received.

Certain products may not be eligible for return due to health, safety, hygiene, or product-specific reasons.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue.

Once your return is received and inspected, we will notify you regarding approval of your refund. Approved refunds will be issued to your original payment method.

Shipping charges are non-refundable unless the return is due to our error.

To request a return, contact us at tradetierbiz@gmail.com.